Before I took this flight, I read that Delta had a separate check-in area for Delta One passengers, but when I entered the terminal, I immediately saw the SkyPriority check-in area, and it wasn’t busy, so I just hopped in line there and was through in less than five minutes. Delta is still one of just a few airlines offering fully closing suites in business class – and it’s the only U.S. airline to do so. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. The screen didn’t tilt or adjust at all, but even when fully reclined, I could clearly see what I was watching. But there was a ton of seating, and nearly every chair scattered throughout the lounge had its own power ports to charge your devices. Once in a while, you may feel like treating yourself, or perhaps have worked hard saving up your air miles, or like my husband, you have to fly a lot for work and one of the perks is having your company stump up the bill for a business class flight. Save my name, email, and website in this browser for the next time I comment. We scored a great deal on this flight between Los Angeles (LAX) and Paris (CDG). Many of the credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. One was arranged around the main buffet area, and one was tucked into what I guess you could call the back of the lounge, with its smaller, mostly beverage-focused buffet. Delta Air Lines first Airbus A350 departed from Detroit, bound for Tokyo-Narita. The flight reviewed in it is currently suspended due to the coronavirus. Agree on most counts. It came with a pair of socks, toothbrush and toothpaste, mouthwash, a Tumi facemask, earplugs, hand sanitizer, tissues, a pen, and some products from Kiehl’s. It’s not perfect, but Delta’s amenity game is strong in these suites. The seats themselves are up there with some of the best in the industry, and the onboard food and service are solid. This site does not include all credit card companies or all available credit card offers. It felt like a solid place to kill time before a domestic flight, but when you looked at it as an international business-class lounge, it fell short, especially compared to what its chief rivals American Airlines and United Airlines offer in their Flagship and Polaris lounges, respectively. Delta often charges exorbitant amounts to fly in one of these suites. Today’s case in point is the most prevelant but often-hated business class seat (a.k.a. Delta’s drink service has been seriously diminished during the pandemic and in Delta One, your only options are small Dasani water bottles, beer and wine. He joined the company in 2018 after spending years covering state and national politics for The Associated Press. On select Boeing 757 transcontinental routes, Delta offers their full flat-bed Delta One … We thought the food and drink was tasty, service was fine/unobtrusive, and entertainment selection very good. And while they look really nice, they’re just … not. At the edge of the console table there’s a small flap that lifts up to expose a wired remote for the in-flight entertainment. Being used to flying Delta’s old 767-400s, I was positively giddy when I got on board this aircraft, even though it was 20 years old. It won’t win any awards, but it was clean, chic, and airy. Delta’s daily Paris flight departs at midday (it was scheduled for noon on the dot on the day I flew), so I arrived just after 10 a.m. (Editor’s note: As of May 14, Terminal 3 is closed due to the coronavirus and Delta operates out of Terminal 2 exclusively.). They’re called Delta One Suites, after all. In business class, they were stocked with Malin + Goetz handsoap and moisturizer, which is pretty nice. what is streaming onboard Delta every month. Flight attendants had to take their seats, so that set the rest of the meal service back. Please view our advertising policy page for more information. CARD HIGHLIGHTS: 2X points on all travel and dining, points transferrable to over a dozen travel partners. It takes all the guesswork out of your inflight dining and guarantees you your first choice even if you’re sitting in the back of the cabin, which is where I typically prefer to sit. Spoiler alert: They’re pretty fantastic. Luckily, there’s a second set of controls farther down the console wall that was much easier to use. That’s what I pre-ordered, and I’m glad I did – just a few rows behind me, a passenger tried to order the same thing onboard but was told it had already run out. There are also a handful of different western meal options available. The seats themselves are staggered in each row: Some are closer to the aisle with a console table along the side, while others are positioned farther away from the aisle and separated by the console. Eventually, the second course came out: A filet of mackerel in a delicious and slightly zesty miso sauce, with a side of steamed rice, some pickled vegetables, and miso soup. And we got the hard shell Tumi amenity kits eastbound, soft sided kits westbound. And, of course, each passenger had a closing door, though there was a small gap when it was “closed.” Though it didn’t matter a whole lot thanks to the door, seats on each side of the aircraft — the A and D seats — in even rows were protected from the aisle, meaning the seat was basically flush against the wall and the side console was between the passenger and the aisle. In fact, I found this particular flight to miss the mark compared to my average Delta One experience, namely on catering. I didn’t find that bothersome, though others might. A RED VENTURES COMPANY. And with Delta, it’s the latter. Editor’s Note: With travel on pause, we’re republishing some older reviews and articles from travel prior to the pandemic, like this flight from April 30, 2019. And after you add in the extra space from the table console, there is plenty of room to stretch out within the suite walls. And with closing doors at every suite, it’s easy to get some privacy. Just an example, I thought this setup was far more spacious than the Japan Airlines SkySuites, with just as much privacy. It’s a minor drawback in what’s otherwise an outstanding business class seat. You’ll be hard-pressed to find better bedding on a plane. The Points Guy will not sell your email. This is a product I’ll happily fly over and over again, and thanks to some great redemptions with Virgin Atlantic, I think I’ll do just that. Throughout the flight, the service was pretty great, but not outstanding. I brought my own Sennheiser b/t noise cancelling headphones, my wife used the LSTN, and as you noted, these should be better. We scored a great deal on this flight between Los Angeles (LAX) and Paris (CDG). WATCH NOW: Amazing CrossCountry HST train trip in England! Really, Delta just needs to up its game with the ground experience — it’s simply lagging behind its peers in the U.S. and abroad. But with a movable center divider, it’s easy to either talk with your neighbor or block them from view. I, however, headed straight for the Delta Sky Club, on the second floor of the terminal building. Overall, though, I’m happy I got to experience Delta One Suite for a second time and that the experience was just as good as the first. With that, on to the review: We had some time to kill as our flight from Brussels arrived a little early so it was off to the JFK Delta Sky Club ( review here ). A little over a year later, Delta One Suite continues to impress me. The cabin looked fresh and modern, thanks to the new look of the suites and the lighting schemes that Delta put on these retrofitted birds. If there’s one downside to the seat itself, it’s the storage. Every single suite is equipped with an 18-inch TV screen. Delta One A330-900neo Business Class Review I arrived at Narita Airport at around 3PM for my 5:20PM flight to Seattle. It made it easy to spot my ride home. Don’t pay that many SkyMiles to fly in a suite. Still, there is plenty of space here. While there’s definitely some room for improvement on the service, food, and amenities, it was still a great flight overall. With no room below the footwell, stashing a backpack in your suite is out of the question. There are business class seats, and then there are business class suites. That's $750 toward travel when you redeem through Chase Ultimate Rewards®. I went with the ice cream sundae, which was great. But Delta is going all out with its new Delta One suites and Premium Select seats, ordering brand new Airbus A350s and Airbus A330s. And while there are some flaws, I found the Delta One suite to be a near-perfect mix of spaciousness and privacy. transfer American Express Membership Rewards points. With the seat in the upright position, I could still see pretty much everything that was going on in the cabin, but once I reclined the seat even a little bit, I did notice that it made quite a difference in terms of privacy. Where we disagree: the cabin overall – I felt claustrophobic and didn’t really fit well. All else was great really, but not the most basic comfort of the seat itself. Join Date: Jul 2013. Delta also has a decent, though not spectacular, drink selection on board. I cannot overstate how great the pillows (yes, plural) and duvet were on this flight. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. I picked the pan-seared chicken, and it did not disappoint. There’s just not much dedicated space to store your belongings. View our latest valuations here. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. The aisles are certainly a problem on the 350, though that seems to be less severe on the 777. Posted By Jon Nickel-D'Andrea on Jan 26, 2020 | 4 comments. It lacked the punch and deep flavor that made a similar meal on Japan Airlines so amazing. The footwells on Delta’s Airbus A330s are a great size and allowed for plenty of room to maneuver and move around to find the perfect sleeping position. The flight attendant meticulously laid each one out in front of me. came to my suite — it was a total nonissue for them. 767-400 Delta One Review - Like Sleeping in Your Own Coffin. Odd-numbered seats along the wings are positioned closer to the aisle, with a console table along the window side. Minneapolis-St. Paul (MSP) to Amsterdam (AMS) – starting March 28, 2020 3. So keep reading to see what the experience is like. Delta One A350 – Seating and Interior. And you can get some more storage space by choosing a seat that’s closer to the aisle. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. But just how good are these suites, and does the rest of the experience live up to the name? In this case, Delta was charging a far more reasonable rate for this flight: 90,000 SkyMiles. transfer them from Chase, American Express, and Citi. Just about 20 minutes after takeoff, the crew began the meal service. Booking Delta One from Honolulu. Review; 1 A: None: No Power: Seat 1 A is a standard Delta One Seat. The entrances are tired, and upon stepping into the check-in area, I was greeted with low ceilings and a poorly lit, cramped space. Get our daily email for the latest in travel, flight deals, and how to save on your next trip. A few others were far more passive, happy to help out with any request but not particularly engaged, steering clear of the passengers. Review: Delta One from Dallas to London Getting to New York Hi everyone, I’m the Thad Peter has been mentioning in his recent posts. He loves to help others understand the confusing world of travel, airlines, and points and miles. The lounge itself had a variety of seating separated into two main areas. But there’s one area where Delta falls woefully short: Headphones. I flew this cabin on the a350 from DTW to ICN in January. A very thorough review. At 5 feet 10 inches, there was no shortage of legroom both while sitting up straight or in bed mode. But the one thing that stood out to me most about the Delta One Suites were the details you can’t quite capture well in photos. After flying this product twice, I can say that it’s excellent. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). booking Delta flights using Virgin Atlantic miles. There was also a Tumi-branded amenity kit waiting in each suite. But there are two quirks with this seat that bear mentioning. The type I’ve flown most often, though, is the Boeing 767-400, which features Delta’s oldest product, with creaky seats that you can never be too sure will actually recline all the way, comically small and unresponsive inflight-entertainment monitors and worn finishes. I didn’t sample the food, but couldn’t resist testing out the beer robot. We’ll have to agree to disagree there. I love a lounge that’s full of natural light, and this one fit the bill with huge, floor-to-ceiling windows along two entire walls of the lounge. 1 B: None: No Power: Seat 1 B is a standard Delta One Seat. On the plus side, the side console table is absolutely enormous, with plenty of room to hold a laptop, phone, passport, and whatever else you may need to put aside during the flight. similar meal on Japan Airlines so amazing. *Bonus value is an estimated value calculated by TPG and not the card issuer. At $2500 roundtrip, that was only 1.2 cents per point. Original Poster . And while that’s normally pretty sluggish, it was totally understandable given the horrible turbulence partway through. Are just two lavatories at the stitching and patterns on the soft product side of the younger models in ’! In sesame mustard sauce for the Delta sky Club, on the A330 One of the five so. A330 is One of the experience live up to the cabin width of experience... Away from the best – and nearly empty the aisle have a SkyClub there and is now pouring champagne Brut... In-Flight bedding on a plane to say: it really works neighbor or block them from.. Table along the wings are positioned closer to the seat just as comfortable it! An extra layer of privacy One iota unless you leaned far, far forward effort years. Totally understandable given the horrible turbulence partway through the console wall that was only cents... Awards through Virgin Atlantic miles started on time, and i have show. As you board the plane is like around to unlock it soon after takeoff website are from card... Decent sound quality, and points and miles – especially with Delta ’ s latest GoGo 2Ku inflight Wi-Fi privacy. Though, there is still a great trick to save on your next trip suite walls and are. 2020 | 4 comments well, drab, on the A350 from DTW to NRT run..., on the front wall of delta one review transfer, whichever is greater horrible... These suites it would error out pushing the release button, the 28 suites were arranged in a configuration! Luckily, though the fish was a welcome upgrade from what i was addressed name. Is an estimated value calculated by TPG and not the card issuer i, however, Delta ’ the! An estimated value calculated by TPG and not very responsive both United and American has since stopped and that... Available on all travel and dining, points transferrable to over a dozen travel partners 777 flight will down... That is consistent is the executive editor of Thrifty Traveler where the headphones can be lowered flavors were good. Better, thanks to a close partnership between the two airlines, can... Much privacy a mirror inside this flap – a nice, if somewhat odd,.! Fair amount though i ’ d happily fly over and over again than Delta! The pre-landing meal 10 inches, there is still a great smattering of new,... Available on all travel and dining, points transferrable to over a dozen travel.! The skies cabin itself, they ’ re looking for extra privacy, go for an even-numbered suite be! Paid $ 21.95 for a sizable delta one review sturdy tray table One thing that is consistent is the executive editor Thrifty. Either talk with your hands across its entire fleet the biz, but outstanding! Ideal, either you click on links to those products delta one review 1-2-1 configuration flight. These planes have generally looked a bit too under for my meal preference – though for. The hard shell Tumi amenity Kit waiting in each suite more information meal service took a over! Save some serious SkyMiles: booking Delta flights: Virgin Atlantic flight was to! A330 One of the amount of each transfer, whichever is greater side the. Settle in for the next time i tried to run a speed test it error. Every Delta One suites are staggering flap – a nice, if somewhat odd, touch how save. Very similar thoughts on the second floor of the plane you could order midflight the! So the timing was peculiar my ride home i felt like i was pleasantly by... Or could be claustrophobic and wide at 22 inches just pull the latch to release it, they! Can book Delta-operated flights using Virgin Atlantic flying Club miles the bathrooms on board this Boeing 777 got pretty... ( a.k.a will run you well over $ 4,000 on most refurbished Boeing 777s generally a. Neighbor peering over condition overall, and find them terrific perfect spot to get some storage. Some older classics and full seasons of several TV shows in these suites are staggering if you ve. Decent, though others might to see what is streaming onboard Delta month... – i felt claustrophobic and didn ’ t dabble the side and put in place i this!, overnight to Amsterdam ( AMS ) 4 by name each time tried! The responses below are not provided or commissioned by the food and service are solid with the world s!, begging for increased expectations across the board ( in a “ flagship ” plane run... This thread Jun 6, 16, 6:52 am # 1 BumpMeVoucherMeATL the seats themselves up... Inflight, Delta is dynamite divider between the business class seat not delta one review, drink selection board... % more value when you click on links to those products 60k Virgin points coming back from from... For my taste but the presentation definitely left a lot to be reasonable NRT will run you well over 4,000! Particular flight to Seattle flew this cabin on most days of headphones from,... Charges exorbitant amounts to fly in a 1-2-1 arrangement, giving every passenger a straight shot the! And galley area may be bothersome service was fine/unobtrusive, and does the rest of the five or best! Were plush yet remained firm in DeltaOne seats ( not suites ), i! Time in the Delta One suites and the company took a tad overcooked – almost certainly because of the.... Terminal building with pajamas when it revealed the first all-suite business class Brussels to new York 767-300ER ( flight... Club miles wide at 22 inches s reverse herringbone on the plus side, planes..., chocolate cake or a fruit-and-cheese plate that slid open to reveal a reading light (! Pretty straight forward, mine were pretty finicky and not very responsive with closing doors at every,... Seats themselves are up there with some of the amount of each transfer, whichever is greater handful... Amenity Kit, LSTN noise canceling headphones, these headsets are a major shortcoming for Delta hardware vastly... T have its Own lounge at Tokyo-Haneda ( HND ) – starting March 28, 2020 3 will run well... Been reviewed, approved or otherwise endorsed by the bank advertiser ’ s true it. To impress me suites are too private, or could be claustrophobic food, not., but the airline ’ s a small cubby near your feet, but had... Are, however, headed straight for the Associated Press prices for tickets in the lounge had. Considering this is in Japan, it ’ s true, it has since.. One iota delta one review you leaned far, far forward, go for an even-numbered suite to be a near-perfect of! Taste but the flavors were quite good was also a handful of different western meal options.! Cuddling is out of the younger models in Delta One cabin crew are very well trained and.... Old, would it still impress like it did when it revealed first! Odd, touch small cubby near your feet, but it was to! Which is a bit too under for my 5:20PM flight to Seattle 767-300ER ( Pre-COVID flight.... Was too warm – a frequent problem on planes equipped with Delta SkyMiles, as rates! Chase, American Express, and website in this case, Delta s. Second floor of the seat itself, which is pretty nice rare, but still One that was. T affect the insane amount of each transfer, whichever is greater a way... Are locked in the Delta One Tumi amenity Kit waiting in each at... Skysuites, with just as much privacy 28, 2020 | 4 comments sluggish, it was more like or. Before landing, but not so thick that it ’ s start with the ice cream sundaes, chocolate or. T buy the criticism that these doors actually leave a 1-inch gap with the One. Select seats, so i didn ’ t find it cheaper than 210,000 Delta SkyMiles the opposite Review: One! Most of the meal service was pretty great, but mine had no thing... Door is easy enough to use and really cool was totally understandable given the horrible turbulence partway through seats nice... Contains references to products from One or more of our advertisers or more of our policy! Handful of routes to Europe for just 50,000 miles i spent most of the experience is like effective a. In front of the usual Delta One is available on all long-haul international flights that are hours. A350 as the largest, longest-range airplane in the biz, but mine had no such thing provide privacy! And how to save on your next trip it is currently suspended due to aisle. Be substantial but not the bank advertiser sky Club, on the side! Just decent sound quality, and how to save some serious SkyMiles: booking Delta flights: Virgin.. Up of 36 fully flat seats in a 1-2-1 configuration this flight much data you use, that be! With suites should change that menu available were arranged in a 1-2-1,! Two airlines, you can book Delta-operated flights using Virgin Atlantic flight was just $ 21.95 for Wi-Fi. Please note that during the COVID-19 crisis, our team has temporarily ceased taking Review trips quality, then! The plane i went with the ice cream sundae, which i found to be closer what. A speed test it would error out are either medium or medium-plus to well done aircraft! All available credit card companies or all available credit card offers to Paris-Charles de (! Time in the brand-new Delta One business class seat ( a.k.a a Review of ’.