This is the version of our website addressed to speakers of English in Australia. And I still enjoy using the fitness center and sauna and steam room. Yes, free parking and valet parking are available to guests. Rooms boast sweeping city views through floor-to ceiling windows and the luxurious private bathrooms are finished with marble flooring. Dear TheodoreC97, Thank you for staying at JW Marriott Hotel Seoul and we truly appreciate your kindness for taking your precious time to share honest feedback on TripAdvisor. Two families were able to join us on this trip. When we ordered the dinner set, I asked for some tea to come with the dessert and the waitress brought the tea and my friends coffee right away even before first course. 클럽 메리어트 회원이 되시면, 아시아 태평양 지역 300여개 참여 호텔과 리조트의 레저 시설을 회원 특별 혜택과 함께 누리 실 수 있습니다. Ask for the Han River view. Inspired experiences. Zach Benson, Dear Mr Zach Benson, Thank you for staying at JW Marriott Hotel Seoul. Yes, dry cleaning and laundry service are offered to guests. I used to love this hotel, but they recently downgraded to lower quality soap and toothpaste. Personalized services. Free shuttle bus to Itaewon and Myeongdong is available on weekends and holidays. You have done it again! We appreciate your kindness for taking the time to share your detailed and honest feedback on TripAdvisor. Which languages are spoken by the staff at JW Marriott Hotel Seoul? Unfortunately, it was not a memorable experience. Vegetables are done perfectly and taste great. And JW marriott Seoul is my favorite. The Margaux grill dinner experience on Tuesday October 27th was very disappointing. We are delighted to know that you had a wonderful experience at Mobo Bar and that we have exceeded your expectations. 3 talking about this. With warmest regards, Allen Howden General Manager JW Marriott Hotel Seoul, Our family had stayed at this hotel before, and we decided to pay a visit again because we wanted to see all of the changes that have been made after the extensive renovation process. We decided on a staycation at the JW Marriott Seoul for two nights (26-28 November). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Marriott Proprietary Information, https://www.marriott.com/hotels/maps/travel/seljw-jw-marriott-hotel-seoul/?directPageRequest=true, Deluxe King Guest room, 1 King, City view, Deluxe Double Guest room, 2 Double, City view, Executive Deluxe King Guest room, 1 King, City view, Executive Deluxe Double Guest room, 2 Double, City view, Griffin Suite King Executive lounge access, 1 Bedroom Suite, 1 King, River view, King Suite King Executive lounge access, 1 Bedroom Suite, 1 King, Bathrooms: 2, River view, King Suite Double Executive lounge access, 1 Bedroom Suite, 2 Double, Bathrooms: 2, River view, Executive Suite Executive lounge access, 1 Bedroom Suite, 1 King, City view, Business Suite Executive lounge access, 1 Bedroom Suite, 1 King, Ambassador Penthouse Executive lounge access, Penthouse Suite, 1 King, Bathrooms: 2, River view, Presidential Penthouse Executive lounge access, Penthouse Suite, River view. On behalf of our team and I, please accept my sincerest apologies for the inconvenience and that we have failed to exceed your expectation. This compensation may impact how and where links appear on this site. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. It is attached to a mall so many restaurants all around the hotel. But I won’t dine there at dinner again and also won’t go to executive lounge again. Many showcase terrific views of the Seoul city skyline or the river. When I meet him, I am happy. After we checked out and were driving out of the parking lot for home, my daughter told me that the staycation was awesome and she felt like she came home for the short time we were at the JW Marriott. JW Marriott Hotel Seoul, Seoul: 477 Hotel Reviews, 728 traveller photos, and great deals for JW Marriott Hotel Seoul, ranked #9 of 693 hotels in Seoul and rated 5 of 5 at Tripadvisor. Please see our partners for more details. A distinguished destination in the Gangnam District, JW Marriott Hotel Seoul offers 5-star luxury amid some of South Korea's most celebrated attractions. Nearby attractions include Hangang Park (1.0 km), GOTO Mall (0.3 km), and Express Bus Terminal Shopping Center (0.8 km). This is the best and my favourite hotel in Seoul. Staff is great and very helpful. In addition, we found it odd that children over 3 are charged 50,000 won plus tax to access the lounge, as this is not something we have encountered at other Bonvoy hotels. However, it would appear that many hotels in Seoul seem to be rather stingy about extending room upgrades to Elite members. The gym is huge and open 24 hours so you can plan your gym time nicely. Best regards, Allen Howden General Manager JW Marriott Hotel Seoul, Tripadvisor Plus Subscription Terms & Conditions, Marriott Autograph Collection Hotels in Seoul, Gangnam / Nonhyeon / Yeoksam Accommodation, 3-star Hotels in Gangnam / Nonhyeon / Yeoksam, Hotels near Korea Local Information Center, Hotels near The National Library of Korea, Hotels near Express Bus Terminal Shopping Center, Hotels near Seoul National University of Education. What are some of the property amenities at JW Marriott Hotel Seoul? 176, Sinbanpo-ro, Seocho-gu, Seoul 06546 South Korea. We like to talk about our favorite movies and wines. Due to the large number of people during breakfast, the single chef at the eggand noodle stations seemed to be overwhelmed and had trouble keeping up with all of the orders. Crosby Street Hotel ranks #1 in New York City with approval from 22 reviewers like BlackBook, Jetsetter and Gayot. We didn't know our new friends liked to drink that much! We decided on a staycation at the JW Marriott Seoul for two nights (26-28 November). The location is great as it is not far from all the happening places in Seoul downtown , though the traffic can be a bit of a challenge in the evening. Our supreme thanks to Ms. Jenny who was amazing. Overall, our stay was not the experience we were hoping for, and I doubt we will be staying here again. This time, we recommended the hotel to the parents of our kids' classmates. Whether you're visiting South Korea for work or for play, you'll be thrilled with our picture-perfect location in the city's lively Dongdaemun neighborhood, close to high-end shopping and entertainment and near some of Seoul's most notable attractions. Amazing. We sincerely apologize for any inconveniences you have experienced during recent stay and regret to know that we failed to make your stay enjoyable. There is a temperature scan at the entrance of the Executive Lounge. It is amazing! Innovative spaces. 10xTravel is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. Set your sights on unparalleled luxury here at JW Marriott Hotel Seoul. This hotel boasts 7 on-site dining options, an indoor pool and guest rooms with 24-hour room service. JW Marriott Dongdaemun Square Seoul – Entrance The lobby was also pretty empty when we walked in, and there was a single staff member at the check-in desk. Does JW Marriott Hotel Seoul offer any business services? These families were also highly impressed by the hotel and the service. Thank you so much. JW Marriott Hotel Seoul, Seoul: See 473 traveller reviews, 724 user photos and best deals for JW Marriott Hotel Seoul, ranked #9 of 690 Seoul hotels, rated 5 of 5 at Tripadvisor. Don't miss the breakfast, happy hour and evening meals at the lounge. Needless to say, all of this struck us as rather odd. Own or manage this property? We are delighted to know that you had a wonderful experience at JW Marriott Seoul and that we have exceeded your expectations throughout your stay with us. So they are kind and polite but don’t really know what you’re saying in, English. She is truly a gem for this property. Visit us at JW Marriott Hotel Seoul! Dear IJYCHK, Thank you for visiting Mobo Bar. Both The Mark and Crosby Street Hotel are highly recommended by professional travelers. Executive lounge and dinner experience at grill need some training ASAP. I have stayed in number of hotel in Seoul, but none of them come near this.Great rooms, best Gym and exceptionally good lounge. With warmest regards, Allen Howden General Manager JW Marriott Hotel Seoul, We decided to venture out again after sequestering ourselves at home for the last couple of months due to COVID. Does JW Marriott Hotel Seoul have an airport shuttle? More surprising, however, was the fact that the toilet seat in the bathroom would not stay up, which is not something you would expect to encounter at a supposedly upscale hotel. Gorgeous rooms and suites at our Gangnam hotel are filled with luxury perks - from high-speed Internet access and flat-screen TVs to marble bathrooms and plush bedding. JW Marriott Seoul For those who don't mind being a few subway stops away from Seoul's more popular areas, the JW Marriott is a good mix of class and convenience. JW Marriott Dongdaemun Square Seoul, Seoul: 1,306 Hotel Reviews, 1,654 traveller photos, and great deals for JW Marriott Dongdaemun Square Seoul, ranked #58 of 693 hotels in Seoul … This used to be my fav hotel in Seoul.. not sure what happened I review hotels for a living. Book JW Marriott Dongdaemun Square Seoul, Seoul on Tripadvisor: See 1,306 traveller reviews, 1,654 candid photos, and great deals for JW Marriott Dongdaemun Square Seoul, ranked #60 of 693 hotels in Seoul and rated 4.5 of 5 at Tripadvisor. See you again soon! So that was kind of sad. Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. The. Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 473 traveler reviews, 724 candid photos, and great deals for JW Marriott Hotel Seoul, ranked #9 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. from check-in to check-out. Payments made by partners impact the order of prices displayed. We arrived in Seoul on a stop over to catch a SE Asia cruise that ended up being cancelled as soon as we arrived. We had previously stayed at this same property for three months (see previous review) and enjoyed ourselves immensely. Your rewarding feedback will be shared with our related team and associates, which will energize us to continue delivering outstanding experiences for you and all other guests. I still like this hotel overall better than jw dongdaemun, the front desk, gym staff, bell boys are TOP and on point. We were able to briefly catch up with Phillipe and he was as friendly and hospitable as always. We appreciate your kindness for taking the time to share your feedback on TripAdvisor. By: Anna Zaks 1. The JW Marriott, Seoul is a 5 star hotel for one reason, there is not a category 6 or higher. Our hotel also offers a luxury spa, so you can pamper yourself during your visit. Room types may vary. Please also remember to use the disposable gloves when getting food at the Executive Lounge. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. We especially appreciate you for highlighting our comfortable guest room, Marquis Fitness Club with its expansive fitness venue and the Executive Lounge with caring service. Yes, JW Marriott Hotel Seoul offers an airport shuttle for guests. See more questions & answers about this hotel from the Tripadvisor community. Response from JW Marriott Seoul, General Manager at JW Marriott Hotel Seoul. But He is always gentle. The Lounge is so good that I spend a lot of time there. Every request was responded to in a quick manner and we had no complaints! Which popular attractions are close to JW Marriott Hotel Seoul? The guests ahead of us took quite a while to complete their formalities, so we sat and waited for a good 10 minutes or so, enjoying the ambience of the lobby lounge. Delicious on-site dining options include a steakhouse and a Japanese eatery with a sushi bar. Your feedback has been taken seriously and shared with related leaders immediately to ensure that similar issues do not happen in the future. Thanks and happy holidays! From beginning to end, the staff of the JW Marriott Seoul took care of us and our new friends. Located in the center of Dongdaemun, Seoul's renowned retail district, JW Marriott Dongdaemun Square Seoul Hotel is just steps from Exit 8 and 9 of Dongdaemun Subway Station (Line 1 and 4). Claim your listing for free to respond to reviews, update your profile and much more. Start your morning with a workout in our three-floor gym, or a dip in the indoor pool. Dear TheodoreC97, Thank you for staying at JW Marriott Hotel Seoul and we truly appreciate your kindness for taking your precious time to share honest feedback on TripAdvisor. JW Marriott Seoul is centrally located in Gangnam district, above Shinsegae Department Store, Shinsegae Duty Free, Seoul Express Bus Terminal and Subway Station, served by Line 3, 7 and 9. Two families were able to join us on this trip. One of our top picks in Seoul. Extra special thanks to Helen who was kind and patient with us and cleaned up after us during an especially hard core happy hour session. He is kind and humorous. COVID protocols were excellent and we felt safe at all times. With a perfect location in Central City, Seoul, South Korea, an extensive multi-purpose complex, we provide the backdrop for truly memorable visits. What are some restaurants close to JW Marriott Hotel Seoul? executive lounge was very crowded during our stay, seemingly with people on various packages, and the service seemed to be rather spotty at times. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. A reminder as guests enter the Executive Lounge could prove useful for those who forget. The presence of noisy young children/infants also detracted from the whole experience. We appreciate your kindness for taking the time to share your feedback on TripAdvisor. The other members of the Executive Lounge staff were also amazing during our stay. I hope we can have another chance to show a much more professional service to change the impression you have of us. The hotel is so gorgeous with amazing rooms, roof top bar and some of the best service we have ever experienced. From the lobby staff, to the front desk & Executive Lounge staff, you were made to feel at home continuously. What food & drink options are available at JW Marriott Hotel Seoul? On behalf of our team and I, please accept my sincerest apologies for the inconvenience and … The Lounge is so good that I spend a lot of time there . Book JW Marriott Dongdaemun Square Seoul, Seoul on Tripadvisor: See 1,305 traveller reviews, 1,652 candid photos, and great deals for JW Marriott Dongdaemun Square Seoul, ranked #59 of 693 hotels in Seoul and rated 4.5 of 5 at Tripadvisor. We wanted to celebrate our anniversary as well as Thanksgiving. Don't miss the breakfast, happy hour and evening meals at the lounge. This hotel features 7 on-site dining options, an indoor pool and guest rooms with 24-hour room service. Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 473 traveler reviews, 724 candid photos, and great deals for JW Marriott Hotel Seoul, ranked #9 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. My lunch experience has been pretty amazing at the grill. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Immerse yourself in refined luxury in 379 sophisticated hotel accommodations, including two penthouses and 32 suites with chic, signature amenities, sumptuous bedding and scenic city views. We had previously stayed at this same property for three months (see previous review) and enjoyed ourselves immensely. JW Marriott Hotel Seoul, Seoul: 468 Hotel Reviews, 698 traveller photos, and great deals for JW Marriott Hotel Seoul, ranked #10 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor We were upgraded via Bonvoy Suite Night Awards, so those upgrades are still working! We had to ask for butter .. to go with the bread because there was no butter placed on the table. The staff speaks multiple languages, including English, Chinese, Japanese, and Korean. Ratings: Staff [8.9] - Cleanliness [9.1] - … Are there opportunities to exercise at JW Marriott Hotel Seoul? Check in at the Executive Lounge was smooth and quick. The few people who did not use the gloves were given gentle reminders by other patrons and the staff. She greeted our family with a wide smile and was extremely friendly and accommodating. Special thanks to Sienna, Hanna, Linda, Alan, Tony, and Min for taking good care of us. Thanks again to the wonderful staff for making us feel at home! I like Captain Tobbig at MOBO bar. JW Marriott Hotel Seoul invites you into the world of genuine luxury through creating greater value than you desire and impeccable service steeped in a rich tradition of hospitality. And he is very warm and sociable. Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 476 traveller reviews, 727 photos, and cheap rates for JW Marriott Hotel Seoul, ranked #9 of 692 hotels in Seoul and rated 5 of 5 at Tripadvisor. Once again, thank you for recommending us and we look forward to welcome you back in the near future. The location of this … And thanks to our convenient location, you're just steps away from shopping at Shinsegae Department Store, Famille Street, and much more. JW Marriott Hotel Seoul vs JW Marriott Dongdaemun Square Seoul. Your rewarding feedback will be shared with our related team and associates, which will energize us to continue delivering outstanding experiences for you and all other guests. Always he is busy. The service was so spectacular that our new friends in Seoul asked if the staff members were related to us. Hand sanitizer available to guests & staff. And JW marriott Seoul is my favorite . Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 475 traveller reviews, 725 candid photos, and great deals for JW Marriott Hotel Seoul, ranked #9 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. more. The room was immaculate and had plenty of room for us. JW Marriott Hotel Seoul, Seoul: See 469 traveller reviews, 702 photos, and cheap rates for JW Marriott Hotel Seoul, ranked #10 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. Sorry about the mess! I can’t say enough superlatives about the JW Dongdaemun! Therefore, please allow me to express my apologies once again for us not being able to fully deliver to you our level of luxury hospitality during your last visit. JW Marriott Dongdaemun Square Seoul is designed for the sophisticated traveler. Please kindly know that we have immediately shared your comments with related teams and trying to promptly find solutions to the issues that made your stay less comfortable. © 1996 – 2020 Marriott International, Inc. All rights reserved. This time, we recommended the hotel to the parents of our kids' classmates. Is parking available at JW Marriott Hotel Seoul? My daughter is 6 and can't tell a lie, so I know that she really felt comfortable and at home at the JW Marriott Seoul. Priceline™ Guest Score [8.6 Excellent] 【 JW Marriott Hotel Seoul Reviews 】 Read reviews by verified guests of JW Marriott Hotel Seoul in Seoul. Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 468 traveller reviews, 698 photos, and cheap rates for JW Marriott Hotel Seoul, ranked #10 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. I guess that is the highest compliment when hotel staff members are compared to family members! Are any cleaning services offered at JW Marriott Hotel Seoul? jw marriott seoul, marriott hotel seoul, marriott seoul, seoul marriott. JW Marriott Dongdaemun Seoul Review. Read reviews from guests who have recently stayed at JW Marriott Hotel Seoul, a 5-star luxury hotel located in Gangnam, Seoul's upscale city center. We recommend calling ahead to confirm details. We had lost luggage on top of it all. I also feel like the service and quality of food and temperature of food in executive lounge is poor for 100,000 won per person. We all look forward to welcoming you back in the near future and If I may be of any assistance prior to your forthcoming visits, please do not hesitate to connect with me at allen.howden@marriott.com. Overall, Crosby Street Hotel ranks significantly better than The Mark. The solution was to remove the toilet cover so that the seat would stay up. With warmest regards, Allen Howden General Manager JW Marriott Hotel Seoul, So so experience. Also scallops are low quality. There are more places to choose from in the Seoul area. Top room amenities include a minibar, air conditioning, and a flat screen TV. They try their best. JW Marriott Seoul is centrally located in Gangnam district, above Shinsegae Department Store, Shinsegae Duty Free, Seoul Express Bus Terminal and Subway Station, served by Line 3, 7 and 9. Book JW Marriott Hotel Seoul, Seoul on Tripadvisor: See 476 traveller reviews, 727 candid photos, and great deals for JW Marriott Hotel Seoul, ranked #9 of 690 hotels in Seoul and rated 5 of 5 at Tripadvisor. I have stayed in number of hotel in Seoul , but none of them come near this .Great rooms , best Gym and exceptionally good lounge . Also thanks to Flora who left us a very sweet anniversary/welcome gift in the room. Dear spp123, Thank you for staying at JW Marriott Seoul again! Special kudos to Ms. Barbara who was great with the kids again. Once again, thank you and we look forward to welcome you back in the near future. Our kids loved seeing Ms. Barbara again and she showered them with enough attention to make them feel so special! Even though I am a Titanium member, we were not upgraded to a better room, which was rather disappointing. November 14, 2019. Those hosting events in Seoul will be thrilled with our flexible venues, which offer natural light and audiovisual facilities. Conveniently located restaurants include Flavors, Brooklyn The Burger Joint, and Starbucks Famille Park. Which room amenities are available at JW Marriott Hotel Seoul? Please feel free to connect with me at allen.howden@marriott.com for any assistance I may offer. I have been travelling to seoul very frequently since 2013 ( nearly once a month ) except for 2020 due pandemic. JW Marriott Dongdaemun Square Seoul is an excellent hotel that treats its Marriott Bonvoy members particularly well with frequent upgrades for their Gold level customers to their executive level which includes lounge access. Relax in the sophisticated Executive Lounge designed for complete satisfaction enchanted by wonders and delights.
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